Role of the Position: Reporting Analyst
Designation: Engineer/Senior engineer
Work Location: Mangalore/Mysore/WFH
No. of positions: 02
Department: Application Development
About Company:
GlowTouch Technologies, (www.glowtouch.com) delivering Customer Experience Management Solutions, Contact Centre Outsourcing, Business Process Outsourcing and Technology outsourcing. We have started our business in 2002 and today we are with 2300+ professionals operating from Mangalore, Bangalore, Mysore in India , Louisville KA USA, and Dominican Republic at Central America. We have been certified in 9001:2015 (QMS), 14001:2015 (EMS) and 27001:2015 (ISMS). You may visit our website (www.glowtouch.com) to know more about us. Diya Systems (www.diya.net) is the subsidiary of GlowTouch Technologies
Summary of the Position:
- This position requires candidate should be Graduate/Post Graduate with at least 4+ years of experience in BI, Data Warehouse and SQL.
Qualification & Certifications
- BE or MCA or Equivalent
Experience:
- Minimum of 4 years as an Analyst
Roles & Responsibilities:
- Meet with stakeholders to gather requirements and make recommendations reporting/BI solutions.
- Design, build, deliver, and maintain reporting for all facets of the business.
- Develop a thorough understanding of the various business processes, data sets and existing BI.
- Use knowledge of the specific data available, forecasting/analysis methods and visualization capabilities to enhance requirements and provide insightful suggestions to business stakeholders.
- Prioritize, deliver and maintain all reporting projects and associated tools.
- Assists in the daily support of end-users’ ability to effectively and efficiently utilize the reporting platform.
- Maintain documentation for all reporting solutions. Qualifications
- Working knowledge of BI and data warehouse concepts and terminology
- Experience building complex reports in Tableau or similar platforms
- Experience with analytical programming languages such as SQL
- Self-motivated and able to work independently
- Capable of prioritizing multiple projects while still achieving deadlines
- Excellent written and oral communication skills
- Detail-oriented person who is passionate about quality and enthusiastic about new technology
- Bachelor’s degree in computer science, data science, business administration, or similar field.
Attributes
- Excellent written and verbal communication skills in English language.
- Strong in programming
- Good Team Player , Should be dynamic, self motivated and disciplined.
- Excellent interpersonal skills.
- Ability to take decision under stressful condition.
- Willing to learn, innovate and achieve the best
- Strong negotiation and liaison skills