Role of the Position:  Reporting Analyst

Designation: Engineer/Senior engineer

Work Location:  Mangalore/Mysore/WFH

No. of positions: 02

Department:  Application Development

About Company:

GlowTouch Technologies, ( delivering Customer Experience Management Solutions, Contact Centre Outsourcing, Business Process Outsourcing and Technology outsourcing. We have started our business in 2002 and today we are with 2300+ professionals operating from Mangalore, Bangalore, Mysore in India , Louisville KA USA, and Dominican Republic at        Central America. We have been certified in 9001:2015 (QMS), 14001:2015 (EMS) and 27001:2015 (ISMS). You may visit our website ( to know more about us.  Diya Systems ( is the subsidiary of GlowTouch Technologies

Summary of the Position:

  • This position requires candidate should be Graduate/Post Graduate with at least 4+ years of experience in BI, Data Warehouse and SQL.

Qualification & Certifications

  • BE or MCA or Equivalent


  • Minimum of 4 years as an Analyst

Roles & Responsibilities:

  • Meet with stakeholders to gather requirements and make recommendations reporting/BI solutions.
  • Design, build, deliver, and maintain reporting for all facets of the business.
  • Develop a thorough understanding of the various business processes, data sets and existing BI.
  • Use knowledge of the specific data available, forecasting/analysis methods and visualization capabilities to enhance requirements and provide insightful suggestions to business stakeholders.
  • Prioritize, deliver and maintain all reporting projects and associated tools.
  • Assists in the daily support of end-users’ ability to effectively and efficiently utilize the reporting platform.
  • Maintain documentation for all reporting solutions. Qualifications
  • Working knowledge of BI and data warehouse concepts and terminology
  • Experience building complex reports in Tableau or similar platforms
  • Experience with analytical programming languages such as SQL
  • Self-motivated and able to work independently
  • Capable of prioritizing multiple projects while still achieving deadlines
  • Excellent written and oral communication skills
  • Detail-oriented person who is passionate about quality and enthusiastic about new technology
  • Bachelor’s degree in computer science, data science, business administration, or similar field.


  • Excellent written and verbal communication skills in English language.
  • Strong in programming
  • Good Team Player , Should be dynamic, self motivated and disciplined.
  • Excellent interpersonal skills.
  • Ability to take decision under stressful condition.
  • Willing to learn, innovate and achieve the best
  • Strong negotiation and liaison skills