Role of the Position: Reporting Analyst
Designation: Engineer/Senior engineer
Work Location: Mangalore/Mysore/WFH
No. of positions: 02
Department: Application Development
GlowTouch Technologies, (www.glowtouch.com) delivering Customer Experience Management Solutions, Contact Centre Outsourcing, Business Process Outsourcing and Technology outsourcing. We have started our business in 2002 and today we are with 2300+ professionals operating from Mangalore, Bangalore, Mysore in India , Louisville KA USA, and Dominican Republic at Central America. We have been certified in 9001:2015 (QMS), 14001:2015 (EMS) and 27001:2015 (ISMS). You may visit our website (www.glowtouch.com) to know more about us. Diya Systems (www.diya.net) is the subsidiary of GlowTouch Technologies
Summary of the Position:
- This position requires candidate should be Graduate/Post Graduate with at least 4+ years of experience in BI, Data Warehouse and SQL.
Qualification & Certifications
- BE or MCA or Equivalent
- Minimum of 4 years as an Analyst
Roles & Responsibilities:
- Meet with stakeholders to gather requirements and make recommendations reporting/BI solutions.
- Design, build, deliver, and maintain reporting for all facets of the business.
- Develop a thorough understanding of the various business processes, data sets and existing BI.
- Use knowledge of the specific data available, forecasting/analysis methods and visualization capabilities to enhance requirements and provide insightful suggestions to business stakeholders.
- Prioritize, deliver and maintain all reporting projects and associated tools.
- Assists in the daily support of end-users’ ability to effectively and efficiently utilize the reporting platform.
- Maintain documentation for all reporting solutions. Qualifications
- Working knowledge of BI and data warehouse concepts and terminology
- Experience building complex reports in Tableau or similar platforms
- Experience with analytical programming languages such as SQL
- Self-motivated and able to work independently
- Capable of prioritizing multiple projects while still achieving deadlines
- Excellent written and oral communication skills
- Detail-oriented person who is passionate about quality and enthusiastic about new technology
- Bachelor’s degree in computer science, data science, business administration, or similar field.
- Excellent written and verbal communication skills in English language.
- Strong in programming
- Good Team Player , Should be dynamic, self motivated and disciplined.
- Excellent interpersonal skills.
- Ability to take decision under stressful condition.
- Willing to learn, innovate and achieve the best
- Strong negotiation and liaison skills